Guests additionally allege that contractors don’t settle for digital funds within the central railway-demarcated parking tons, which have restricted areas for autos.
Customer Tanishka Gowda needed to face one such ordeal on early in Might, when she went to the junction to see off her kinfolk late within the night. She was compelled to shell out Rs40 to park her automobile for half-hour. She questioned the contractor as to why he was charging double the prescribed Rs20, whereupon she was instructed that making on-line funds would price her additional.
“I did not have cash. When I told the parking lot in-charge this, he shamed me for not carrying cash. He then called another person, who asked me to pay Rs40. I did not want to argue in the middle of the night, so I paid and left,” Gowda mentioned.
MBA pupil Madhav Chincholkar, who’s a daily commuter to Thane, has confronted comparable issues. “I often park my bike in the said parking lot and have been overcharged on a regular basis. When I question the person in charge, I am always told that the board displays old rates, and one with new fares will be up soon. Most times, bikes are not parked properly and since I am in a rush, I do not question any further. Also, they do not accept digital payments, so I make sure I carry cash,” he mentioned.
Officers, nevertheless, mentioned such incidents might be investigated provided that a written criticism is lodged. “We do impose penalties on contractors, who violate norms by overcharging — but only when we receive a written complaint. With regard to digital payments, the contractor cannot refuse them. We will look into it,” central railway PRO for Pune division, Ajay Kumar, mentioned.
Pune station director Madanlal Meena mentioned motion is taken towards erring contractors after complaints are verified. “The commercial section looks after parking grievances,” he instructed TOI, including that he didn’t have the precise variety of instances motion has been taken in such instances.
